Privacy Policy

Introduction

Welcome to OneClick3D ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website oneclick3d.io and our AI-powered 3D model generation services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password (encrypted)
• Authentication Data: When you sign in with Google, we receive your name, email, and profile picture from Google
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Profile Information: Any additional information you choose to provide

Uploaded Content

• Images: Photos and images you upload for 3D model generation
• Generation Data: Settings, preferences, and parameters for your 3D models
• Generated Files: 3D models, textures, and related files

Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, generation history
• Device Information: Browser type, operating system, IP address
• Cookies: We use cookies for authentication and user preferences

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Process your 3D model generation requests
• Account Management: Create and maintain your account, manage credits
• Payment Processing: Process payments through Stripe for credit purchases
• Communication: Send verification emails, password reset links, and important service updates
• AI Processing: Send your images to our AI provider (fal.ai) for 3D model generation
• Service Improvement: Analyze usage patterns to improve our services
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and resolve disputes

Third-Party Services

We work with the following third-party service providers:

Data Storage and Retention

• Account Data: Stored securely in our database as long as your account is active
• Generated Files: Stored for a minimum of 7 days. Files may be deleted at any time after this period. We strongly recommend downloading your files promptly after generation
• Credits: Credit purchase history is maintained for accounting and support purposes
• Uploaded Images: May be temporarily cached by our AI provider (fal.ai) during processing

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Passwords are encrypted using bcrypt hashing
• Secure HTTPS connections for all data transmission
• Regular security updates and monitoring
• Access controls and authentication requirements
• Secure payment processing through Stripe

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications (we don't send marketing emails unless you opt in)
• Withdrawal: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at [email protected]

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this policy.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences (e.g., dark mode)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: oneclick3d.io